Wellburn House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds90
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2019-02-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2019-02-05
Is this home safe?
Is the care effective?
The inspection rated Effective as Good at the assessment on 30 January 2025. This domain covers how well staff are trained, whether care plans reflect individual needs, how the home manages healthcare access, and whether nutrition and hydration are well supported. The published summary provides no specific detail on dementia training content, care plan quality, or GP access arrangements. Given the home's specialism in dementia and mental health conditions, the depth of training matters considerably. No direct quotes are available from residents, relatives, or staff for this domain.Is this home caring?
The inspection rated Caring as Good at the assessment on 30 January 2025. This domain covers how staff interact with residents, whether people are treated with dignity and respect, and whether independence is supported. No specific observations of staff interactions are included in the published summary, and there are no quotes from residents or relatives to illustrate what day-to-day care feels like. Staff warmth and compassion are the two most important themes in our family review data, so the absence of supporting detail here is the main gap in the published evidence.Is the home responsive?
The inspection rated Responsive as Good at the assessment on 30 January 2025. This domain covers activities and engagement, how the home meets individual preferences, and end-of-life planning. The published summary provides no specific detail on the activity programme, how the home supports residents who cannot join group activities, or how individual preferences are identified and acted on. For a home specialising in dementia and mental health conditions, meaningful daily engagement is particularly important. No quotes from residents or relatives are available for this domain.Is the home well-led?
The inspection rated Well-led as Good at the assessment on 30 January 2025. Mrs Louise Jane Connell is named as Registered Manager and Miss Karen Harkin as Nominated Individual, providing clear accountability at both home and organisational level. The home is operated by Akari Care Limited. The improvement from Requires Improvement to Good suggests that leadership has driven meaningful change since the previous inspection. The published summary does not provide detail on management culture, staff voice, or specific governance improvements made during that period.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both over and under 65, including those living with dementia, mental health conditions, and physical disabilities. This broad range means residents have varying care needs. Dementia care is provided alongside support for residents with other conditions. The home accepts residents at different stages of dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wellburn House has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful and positive step. However, the published inspection report contains very limited specific detail, so the score reflects cautious confidence rather than strongly evidenced practice.
Homes in North East typically score 68–82.Worth a visit
Wellburn House in Stockton-on-Tees was assessed on 30 January 2025 and rated Good across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that every domain reached Good in a single inspection is encouraging. The home accommodates up to 90 people across a broad range of needs, including dementia, mental health conditions, and physical disabilities, and is run by Akari Care Limited with a named registered manager in post. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct quotes from residents or relatives, no inspector observations of specific interactions, and no examples of individual practice. A Good rating tells you that inspectors were satisfied, but it does not tell you what daily life actually looks like for your parent. Before making a decision, visit the home in person, ideally at a mealtime, ask to see the actual staffing rota from a recent week, and speak directly to the registered manager about how the home has changed since its previous Requires Improvement rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wellburn House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wellburn House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Residential care for older adults and those with complex needs
Wellburn House – Expert Care in Stockton-on-Tees
Wellburn House in Stockton-on-Tees provides residential care for adults with varying needs, including dementia and mental health conditions. The home accepts both older adults over 65 and younger adults with physical disabilities or complex care requirements. Families considering care options will want to visit to understand how the home meets individual needs.
Who they care for
The home cares for adults both over and under 65, including those living with dementia, mental health conditions, and physical disabilities. This broad range means residents have varying care needs.
Dementia care is provided alongside support for residents with other conditions. The home accepts residents at different stages of dementia.
“Visiting Wellburn House will help you understand whether their approach matches what your family member needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wellburn House has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful and positive step. However, the published inspection report contains very limited specific detail, so the score reflects cautious confidence rather than strongly evidenced practice.
Homes in North East typically score 68–82.Worth a visit
Wellburn House in Stockton-on-Tees was assessed on 30 January 2025 and rated Good across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that every domain reached Good in a single inspection is encouraging. The home accommodates up to 90 people across a broad range of needs, including dementia, mental health conditions, and physical disabilities, and is run by Akari Care Limited with a named registered manager in post. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct quotes from residents or relatives, no inspector observations of specific interactions, and no examples of individual practice. A Good rating tells you that inspectors were satisfied, but it does not tell you what daily life actually looks like for your parent. Before making a decision, visit the home in person, ideally at a mealtime, ask to see the actual staffing rota from a recent week, and speak directly to the registered manager about how the home has changed since its previous Requires Improvement rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wellburn House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wellburn House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Residential care for older adults and those with complex needs
Wellburn House – Expert Care in Stockton-on-Tees
Wellburn House in Stockton-on-Tees provides residential care for adults with varying needs, including dementia and mental health conditions. The home accepts both older adults over 65 and younger adults with physical disabilities or complex care requirements. Families considering care options will want to visit to understand how the home meets individual needs.
Who they care for
The home cares for adults both over and under 65, including those living with dementia, mental health conditions, and physical disabilities. This broad range means residents have varying care needs.
Dementia care is provided alongside support for residents with other conditions. The home accepts residents at different stages of dementia.
“Visiting Wellburn House will help you understand whether their approach matches what your family member needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
